Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information with care and transparency.

Introduction

We respect your privacy and are committed to protecting your personal information when you visit or interact with our website. (“we”, “us” or “our”). This policy explains how we collect, process, use, store and safeguard your data.
By using our website or submitting information, you consent to the practices described below.

Information We Collect

We may collect the following:

Personal Information

Name, email, phone number
Contact form submissions
Enquiry content
Profile details you provide

Technical & Usage Data

IP address
Browser type
Pages visited
Time spent on site
Referring website

Marketing & Communications Data

Newsletter opt-in preferences
Consent records

How We Use Your Data

We use your information for:

Responding to enquiries
Providing services requested
Communication of updates & offers (where consented)
Improving our website and user experience
Analytics and fraud prevention
Legal compliance requirements

Cookies, Tracking & Analytics

We use cookies and similar technologies to:

Distinguish users
Understand usage patterns
Improve performance

You can manage cookie settings via your browser, but disabling some cookies may affect site
functions.

Legal Basis For Processing

Under UK GDPR / Data Protection law (for UK visitors):

Consent (e.g. marketing)
Legitimate interests (analytics, service improvement)
Contract fulfilment
Legal obligations

Data Sharing & Disclosure

We may share data with:

Service providers (hosting, CRM, analytics)
Legal or regulatory bodies when required
In case of sale/change of business ownership

International Transfers

If data is processed outside the UK/EEA, we ensure appropriate safeguards like standard contractual clauses.

Retention of Data

We only retain data for as long as necessary:

Enquiry/contact info: Until request complete
Analytics logs: Typical limited period
Marketing records: Until you unsubscribe

Your Rights

Depending on applicable law, you may have rights to:

Access your data
Correct or update it
Erase or restrict processing
Object to processing
Withdraw consent
Data portability

Children

Our site is not intended for anyone under 16, and we do not knowingly collect data from
children.

Security

We apply technical and organisational safeguards to protect your data from unauthorised
access or disclosure.

Changes to Policy

We may update this policy. Continued use implies acceptance of changes.

Contact Information

We may update this policy. Continued use implies acceptance of changes.

Email: info@smailpropertygroup.co.uk

Location: UK (Nottingham area) For data concerns, rights requests, or privacy questions.